Amazon Suspend Appeal Service - SP-API Powered Professional Solutions
If your Amazon account has been suspended for "inauthentic" or similar reasons, it is critical to provide solid, in-system evidence during the appeal process with Amazon.
As Export Partners, as an approved SPN (Service Provider Network) partner of Amazon, we prepare your appeal file with order and payment data pulled directly from the Amazon system via SP-API.
Scope of Service
SP-API Authorization
A confirmation link to your Amazon account
with SP-API connection.
Receiving Order and Finance Data
- Order ID, date, recipient information, status
- Collection, commission and net income information is received.
Preparing an Appeal File
- Output in JSON/CSV format
- Standard English appeal text
- Supporting documents if required (invoice, shipping label, etc.)
Why Does Amazon Want This Data?
For complaints such as "the product was never shipped", "the product was fake" or "the sale of the product is not genuine", Amazon requires evidence that the order was actually received and paid for. In such cases, SP-API data from Amazon's system is considered the strongest evidence.
With this data:
- That the product was actually ordered,
- Sent to the recipient,
- Payment has been made,
- We can prove that the sale is in Amazon's system.
What Data Do We Offer?
With the technical support we provide, we access the following data from our client's account:
- Order Data: Order number, date, recipient information, order status, amount
- Financial Data: Has payment been received? What are the commissions? What is the net balance?
This data comes from Amazon's SP-API system directly, reliably is pulled. Thus, the information submitted to Amazon is taken directly from the system, not 3rd party documents.
Who is it suitable for?
- Sellers with suspended Amazon account
- Especially those who receive warnings for reasons such as "Inauthentic", "Used Sold as New", "Safety"
- Brands that want to document their actual orders
How Does the Process Work?
- You authorize SP-API access to your Amazon account
(secure connection provided). - Order and payment data is pulled via SP-API.
- It is organized as CSV/JSON.
- The text of the appeal to be submitted to Amazon is prepared.
- If you wish, it will be forwarded to Amazon on your behalf.
Why Export Partners?
Legal and technical harmonized texts
We manage the whole process for you without the need for a developer
Pricing
- One-time SP-API Installation and Data Extraction: $250
- Additional Consulting Fee if Suspension is Successfully Lifted: $250
- Total: $250 (start) + $250 (requested in case of success)
